Proudly sponsored by Simplicity, Citycare Property and Citycare Water & partnered with IHC 

Welcome to the SVA Service Award! 

We’re here to help you make the most of your volunteering.

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What is the SVA Service Award?

The SVA Service Award is a free platform where volunteers can record and reflect on their volunteering hours.

Volunteers work towards physical badges - Member, Bronze, Silver, and Gold - to acknowledge the work they do in their community, whether it be for their school, whānau or neighbourhood.

We help volunteers get the acknowledgement they deserve for the work they do.

How does it work?

  1. Find volunteering opportunities that interest and mean something to you
  2. Log volunteering hours through the SVA App
  3. The application automatically builds a Summary of Service that you can use when applying for scholarships, apprenticeships, and employment

Why Volunteer?

Volunteering is a great way to gain experience while helping others. If you're doing something to help other people, without expecting anything in return, that's volunteering. Whether you're putting out cones at a sports event, organising the school ball, caring for a sick family member, washing dogs at the SPCA, planting trees, or picking up plastic rubbish at the beach - you're making a contribution to your community and that counts.

It can be hard to get a job without experience, but it can be hard to get experience without a job. By volunteering and logging your hours through the SVA Service Award app,  you can add essential skills to your CV while building your confidence and making friends.

Introducing your new volunteering toolkit!

Supercharge your volunteering, with all new features available on your favourite smart device!

Using your mobile or tablet device, you can now do everything as you did on the web version of the SVA Service Award - and more!

We've completely rebuilt the Teacher's Portal to empower you as teachers and school faculty members with all the tools needed to take volunteering at your school to the next level!

If you're a student, your teacher can assign you as a Team Leader, where you'll be given access to these tools to create your own teams and start your own volunteering projects!

Log your volunteer hours

You will earn your Member
Member level - 5 hours
level pin after 5 hours of volunteering. Try and aim for Bronze
Bronze level - 32 hours
at 32 hours!

Earn SVA Service Award Pins

There are 5 SVA Service Award pins: Member
Member level - 5 hours
, Bronze
Bronze level - 32 hours
, Silver
Silver level - 250 hours
, Gold
Gold level - 500 hours
, and a Top Volunteer Award
Top Volunteer Award

Build a Summary of Service

All the volunteering hours you log and the activities you attend gets recorded automagically!

Use the Summary of Service

You've done the mahi, now you get the treats! Apply for jobs, uni, polytech, scholarships - and more!

User-friendly Teacher's Portal

Use the Teacher’s Portal and SVA App together, to take volunteering at your school to the next level!

Volunteer as a Team Leader

As a Team Leader, you get special features to create and organise your own volunteering events!

Create a school-house team

Organise your school into house teams, hobby clubs, or even into different classrooms!

Create your own activities

Whether you're running a classroom project or just helping nana - it's volunteering made easy as!


If the SVA Service Award is switching over to a mobile app - what do I need to know?

Great question! If you're an existing student or teacher, migrating over to the app is super easy - we've done all the thinking for you!

To make sure you hit the ground running, we recommend you go through our Getting Started Wizard.

Check out some of the common questions we've listed here or if you want to learn more, click the button below to visit our Help Centre.


What happens to all my logged Service Records?

All your existing Service Records will get transferred over to the SVA App. If you have an existing SVA Service Award profile, make sure to use the Getting Started Wizard.


Can I keep all my volunteering hours?

Yep! All your volunteering hours will get transferred along with all your previously logged Service Records into the new SVA App.


Can I continue using the current Teacher's Portal?

The Teacher's Portal has now been upgraded and the previous one will no longer be accessible. To log into the upgraded Teacher's Portal, please visit this link. We also recommend checking out the Teacher's e-Handbook User Guide for some helpful tips and tricks!


Will I still be able to log in on this website?

Yes you will be. Simply go to and you can log into your SVA account there. Browse activities, log hours and more.



Can I use the same email address to log into the app?

Yep! But if you already have an existing SVA Service Award profile and it's your first time logging in, you'll need to reset your password.


I've finished high school, what should I do now?

No worries! If you've finished high school and want to continue volunteering all you need to do is update your educational institution (or select SVA General if you are currently working) in the SVA App's settings. If you no longer have access to your school email, use our Getting Started Wizard to perform an email recovery.

Help Centre

Check out all our frequently asked questions, follow our easy step-by-step guides, and access our handy resources - it's all in our Help Centre!

Get Started Quickly!

Not sure where to begin? Click on this box to use our Getting Started Wizard. Whether you're new, an existing student or teacher - we'll get ya sorted!

Ready to get started?

You can download the SVA App right now! 📲

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